Make Your Application a success: Post-Launch Support.

The first big milestone is making your application available, but it is not the last goal. Staying on top, secure and completely satisfied users is a continuous challenge in a fast-paced digital world. Our Post-Launch Support is your committed companion along this adventure. We do not just work to ensure your application not only survives but continues to prosper and keep up to the changing requirements of your users and the market.

What the Service Is

Post-Launch Support is an all-inclusive maintenance and optimization service aimed at long-term health and success of your software. We become part of your team and take care of all the things such as weekly updates and security patches, performance monitoring, and the elimination of bugs. We aim at offering you a stable, safe and smooth experience to your users so you can concentrate on the business aspect and leave the heavy lifting to us.

Who It’s For

Every organization interested in getting the best out of its digital products in terms of value and life-span needs this service. It is particularly useful in the case of:

• Companies with critical applications in terms of revenue and image and cannot afford down time or bad user experience.

• Product Managers who require a stable technical team to facilitate the lifecycle of the application, apply users feedback and discuss the future improvements.

• IT Leaders that are concerned about keeping their software safe and current without damaging internal resources.

• Startups and Small Businesses requiring the services of a professional technical team without the high cost of a full time in house team.

How It Works

We have established our support process on the basis of proactive care and responsive action and confidently provide you with the assurance of the stability of your application.

1. Proactive Performance Monitoring: We maintain an active eye on your application critical parameters, such as uptime, server performance and load times. This enables us to identify and rectify possible problems before they can ever impact on your users.

2. Quick Problem Solving: In cases, where a bug or unanticipated problem emerges, we have a crew that is willing to step in. We would be able to diagnose the issue and roll out a solution as soon as possible to reduce any inconvenience to your operations and users.

3. Routine Updates and Maintenance: We take care of all required software updates, security patches as well as system maintenance. This protects your application against threats and is running on the latest, efficient technology.

4. Integration of User Feedback: We assist you in making the comments made by users actionable. Through reviewing feedback, we are able to adjust bug fixes and propose improvements that yield the most value to your audience.

Why Our Approach Is Better

A helpdesk is not all we do; we are a strategic partnership that is focused on helping your application to improve day after day.

• Proactive Support: We do not wait till things go wrong. Your application runs smoothly ensuring maximum uptime and reliability, our constant monitoring and preventative maintenance.

• Skill on Demand: You have access to our full portfolio of senior developers and system architects. We are also capable of doing anything that you might require, so you are in professional hands.

• Unparalleled responsiveness: You need us, and we are at your service. We boast of effective communication and and sense of urgency in matters to be resolved.

• A Focus on Partnership: We feel we are members of your team. We take time to learn about your business objectives and in so doing we can offer strategic recommendations that can make your product to grow and flourish.

Don’t lose steam with your online investment. Whether you need a powerhouse, solid and intriguing asset to your business, make sure that your application stays that way, with a support team that you can trust.

No matter how small or big your business is, contact us today to book a consultation and see how our Post-Launch Support service can provide you with peace of mind and road to success.